Introduction
Welcome to CarePlus. We are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our doctor-patient booking platform.
Information We Collect
Personal Information
- Full name and contact details
- Date of birth and gender
- Health insurance information
- Medical history and health conditions
- Emergency contact information
Booking Information
- Appointment dates and times
- Doctor preferences and specialties
- Medical symptoms and concerns
- Payment information
How We Use Your Information
- To schedule and manage your medical appointments
- To provide healthcare services and treatment
- To communicate with you about your appointments
- To process payments and insurance claims
- To improve our services and user experience
- To comply with legal and regulatory requirements
Data Sharing and Disclosure
We may share your information in the following circumstances:
- With healthcare providers for treatment purposes
- With insurance companies for billing and claims
- When required by law or legal process
- In emergency situations to protect your health
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal health information. This includes encryption, access controls, and regular security assessments to ensure the confidentiality and integrity of your data.
Your Rights
Access and Correction
You have the right to access and correct your personal information.
Data Portability
You can request a copy of your health records in a readable format.
Withdraw Consent
You may withdraw consent for data processing where applicable.
Deletion
Request deletion of your data, subject to legal requirements.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: privacy@careplus.com
Phone: (555) 123-HELP
Address: 123 Healthcare Ave, Medical City, MC 12345
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.